When using String Viewer in Historical mode, I cannot see any data.

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Article ID: 38580

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

 Introduction: 

 String Viewer's data is stored in cache only. By going to Historical mode, we are invoking the Smartstor DB which only stores metrics, not strings.

 

 Question: 

 Why cannot I see any data in String Viewer when switching from Live mode to Historical mode?

 

 Environment:  

 All environments with all APM releases.

 

 Answer: 

  This is by design. String Viewer is designed to work in Live Mode only.

 

Environment

Release: CEMUGD00200-9.7-Introscope to CA Application-Performance Management-Upgrade Main
Component: