Rule set error when logging into SOI UI OneClick

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Users seeing the following error when logging into SOI UI OneClick:

 

Application Blocked by Deployment Rule Set 

Cannot verify Deployment Rule Set jar due to certificate expiration

Environment

SOI 4.3 CU5

Cause

There is a DeploymentRuleSet.jar file located in the C:\Windows\Sun\Java\Deployment directory on the client machine.

Resolution

Remove the DeploymentRuleSet.jar file or update the DeploymentRuleSet.jar file to enable OneClick to run.

Additional Information

Please reference Deployment Rule Set for more information.