When configuring the NSX-T adapter for Aria Operations, the connection validation step fails.
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When configuring the NSX-T adapter for Aria Operations, the connection validation step fails.

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Article ID: 385724

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

During the configuration process for the NSX-T adapter, the final step, 'Validate Connection' fails with the error;

Wait for response of task 'Test connection' with id '<ID>' is timed out for collector '<Ops Collecter ID>'.

Environment

Aria Operations 8.x

Cause

Port 443 is not open between the Aira Operations and endpoint NSX_T manager. 

Confirmation can be found by running the curl command below. 

curl -k telnet://<NSX_T Manager IP>:443

If the connection attempt times out, then port 443 is blocked.

Resolution

Configure your firewall to allow port 443 on the path between the Aria Operations collector group and the NSX manager.

If you are using the default collector group you will need to open the port for all nodes in the Aria Operations cluster.

If you have a custom group defined, the ports need to be open to whichever nodes/cloud proxies belong to that group.