Unable to increase a Virtual Machine's Memory after a certain value in VMware Cloud Director.

Products

• VMware Cloud Director

Issue/Introduction

Increasing a Virtual Machine's memory after a certain value shows the following error-

com.vmware.ssdc.util.LMException: Requested memory ###,### is greater than Max memory ###,###.

Environment

VMware Cloud Director 10.x

Cause

There might be a limit set in the Cloud Director's environment which can be checked by running the following command on any of the CD cell -

/opt/vmware/vcloud-director/bin/cell-management-tool manage-config -n vmlimits.memory.limit -l

Resolution

There are two options to resolve the Issue - 

1)Customer can remove the setting by running the following command -

/opt/vmware/vcloud-director/bin/cell-management-tool manage-config -n vmlimits.memory.limit -d


2) Customer can set a higher value according to their requirement-

/opt/vmware/vcloud-director/bin/cell-management-tool manage-config -n vmlimits.memory.limit -v ###,###

 
NOTE- This action can be performed on any of the cell and restart of Cell services is not required. Value set is in MB.