Service Catalog is unavailable and homepage is not loading
Article ID: 385585
Updated On:
Products
CA Service Catalog
Issue/Introduction
The service Catalog homepage does not load. The Catalog_HOME\logs\view\ServiceCatalog.log shows the following error:
java.net.BindException: Address already in use: NET_Bind
Caused by: java.net.BindException: Address already in use: bind
Environment
Service Catalog 17.x
Cause
Service Catalog tomcat port numbers are being used by another application, causing Catalog tomcat services to fail to start.
Resolution
1. Backup the Catalog_Home\view\conf\server.xml
2. Edit the server.xml to use new port numbers not used by other processes.
To ensure they are not being used run:
netstat -ano | findstr <port to use>
3. Save Changes in the server.xml
4. Start Catalog Services.
Feedback
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