REST API offers the capability to impersonate a user.
If a Service Desk Manager User wishes to utilize these impersonation methods through REST API, is this supported?
Service Desk Manager 17.4.x
As of the writing of this article, Service Desk Manager does not support impersonation through REST API.
You may request this by submitting an idea through the Broadcom Ideas Program
Impersonation is supported through SOAP Web Services