Error: "No configured Replicator Services" when pairing VMware Cloud Director Availability Cloud sites
Article ID: 385551
Updated On:
Products
Issue/Introduction
- When you try to pair two cloud sites you get an error similar to:
Unable to pair the Manager Service 'https://tn-<SiteA Manager UUID>:8048' at site 'SiteA' to the Replicator Service 'https://<IP Replicator SiteB>' at site 'SiteB' - On the replicator appliance in Site B in the file /opt/vmware/h4/replicator/replicator.log you can see entries similar to:
2025-01-09 11:09:29.829 DEBUG - [########-####-####-####-########c945-Gb-sS2-06] [job-57] com.vmware.h4.jobengine.JobExecution : Task #######-####-4f0c-b7fc-########7361 (WorkflowInfo{type='health', resourceType='REPLICATOR', resourceId='null', isPrivate=true, resourceName='null'}) completed with result ReplicatorHealthInfo{offlineManagers=[], onlineManagers=[ManagerPeer{id=ed38e9ad-3b45-4d2b-a392-3736...2025-01-09 11:09:32.784 ERROR - [UI-########-####-####-####-############-####-CN-oN-yT-PP] [https-jsse-nio-8043-exec-8] c.v.h.c.c.error.ExceptionAdvisorBase : A POST request from __system[172.##.##.##] to /managers/additional failed.com.vmware.exception.ConnectTimeout: Connect to 172.##.##.##:8048 [/172.##.##.##] failed: Connect timed out
Environment
VMware Cloud Director Availability 4.x
Cause
This issue occurs because the Replicator can't connect to the local Tunnel on port 8048.
Resolution
To resolve this issue make sure that the replicator is able to communicate with the tunnel on port 8048
To learn more about VMware Cloud Director Availability 4.x network requirements visit Network requirements and prerequisites in the Cloud Director site
Feedback
