Local Datastore is inaccessible

Products

• VMware vSphere ESXi

Issue/Introduction

A local datastore is missing or inaccessible

No partition table is found on the device when running either:
esxcli storage core device partition list -d <device naa/t10 id> 
partedutil getptbl /vmfs/devices/disks/<device naa/t10 id>

/var/log/vmkernel.log report commands failing against the device with SCSI code:   

H:0x0 D:0x2 P:0x0 Valid sense data: 0x4 0x44 0x0 

Or

H:0x8 D:0x0 P:0x0 

/var/log/vmkernel.log may report I/O errors against the device.

2024-12-07T06:00:53.485Z cpu5:2100142)WARNING: ScsiDeviceIO: 12155: READ CAPACITY on device "naa.xxx" from Plugin "HPP" failed. I/O error
2024-12-07T06:00:53.486Z cpu5:2100142)WARNING: ScsiDeviceIO: 12155: READ CAPACITY on device "naa.xxx" from Plugin "HPP" failed. I/O error

 

Environment

VMware vSphere ESXi 6.7
VMware vSphere ESXi 7.0.x
VMware vSphere ESXi 8.0.x

Cause

SCSI code H:0x0 D:0x2 P:0x0 Valid sense data: 0x4 0x44 0x0 indicates a hardware error reported on the device:

D:0x2 => Storage Check Condition 
Valid sense data: 0x4 0x44 0x0 => hardware error, internal target failure

 

H:0x8 => This status is returned when the HBA driver has aborted the I/O. It can also occur if the HBA does a reset of the target.

Resolution

Engage the hardware vendor to investigate further.