Unable to integrate Aria operation plugin in vCenter using Aria operations UI

Products

• VMware Aria Suite

Issue/Introduction

Attempts to integrate the Aria Operations plugin in vCenter fail and you receive one of the following errors in the vCenter UI under Administration - Client Plugins

• Error downloading plug-in. URL is unreachable. connect timed out
• The vCenter Plugin fails to deploy with error “Unable to find certificate chain”

Environment

Aria Operations 8.18.x
Aria Operations 8.x

Cause

URL is unreachable, connect timed out:
The Aria Operations node is unable to communicate with the vCenter.

Unable to find certificate chain:
This error occurs when the vCenter adapter is configured to collect on a cloud proxy which has a custom SSL certificate installed.
The plugin will integrate successfully if the adapter is moved to one of the analytics nodes or if the cloud proxy is using the default certificate.

For further information review How to Integrate Aria operation plugin with vCenter using Aria operations UI

Resolution

URL is unreachable, connect timed out:
Ensure the communication port 443 is open between the vCenter and the Aria Operations node.

Steps to check the connectivity

1. Log into the vRealize Operations Manager Primary node as root via SSH or Console.

2. Run the following command to check the connectivity

     curl -v https://FQDN_vCenter:443

3. Repeat step-2 to check the connectivity from the vCenter to the Aria Operations node.

     curl -v https://FQDN_AriaOperationsnode:443

 

Additional Information