Guidance on an alerting scenario
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Guidance on an alerting scenario

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Article ID: 385465

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Below is our scenario:

We have an ASM monitor which runs daily only between 11 pm and 11:15 pm (with a frequency of 5 mins), so it runs 3 times and it fails on all 3 times. We are getting this ASM monitor data into APM through ASM extension which is also working. 

 

The alert did work on Friday 11 pm, however as the monitor never returned to OK, the alert didn't trigger on Saturday 11 pm as it was still in error state. The policy of the alert looks like below: Is there any way to trigger another notification in a scenario like this ? The alert will always be in error state. 

Resolution

The change was made to the policy. Changed it to None.