Error: "Cannot import VM XYZ (VM_MOREF) in RP (RESGROUP_ID) into VDC (N/A) since it is already managed by VMware Cloud Director." when importing VM from vCenter into VMware Cloud Director.

Products

• VMware Cloud Director

Issue/Introduction

• Importing VM from vCenter to VMware Cloud Director via the UI fails.
• Importing VM from vCenter to VMware Cloud Director via the (admin/extension/vimServer/VC_ID/importVm) API fails.
• Error: "Cannot import VM XYZ (VM_MOREF) in RP (RESGROUP_ID) into VDC (N/A) since it is already managed by VMware Cloud Director." when importing VM from vCenter into VMware Cloud Director.

Environment

• VMware Cloud Director 10.6
• VMware Cloud Director 10.6.1

Cause

This issue occurs when a previous import attempt failed against Cloud Director but the respective tables in the database have not been cleaned.

Resolution

Cloud Director Engineering are aware of this issue and plan to address in a future patch of Cloud Director.

 

In the meantime, contact Broadcom Technical Support and note this Knowledge Article ID (385446) in the problem description.

For more information, see How to Submit a Support Request