Refresh button spinning continously for vCenter Server 8.0x

Products

• VMware vSphere ESXi

Issue/Introduction

vCenter refresh button keeps spinning without any action being performed.

Environment

vCenter Server 8.0.x

Cause

The issue is caused by being joined to the VMware Customer Experience Improvement Program (CEIP), but having all VMware sites/internet access blocked.

Resolution

The issue is fixed in 8.0U3 and above versions

Workaround:

To resolve this issue, leave the CEIP and restart the vCenter server to clear up the issue.

1. Log in to vCenter Server by using the credentials of the administrator account.
2. On the vSphere Client home page, click Administration.
3. Under Deployment, click Customer Experience Improvement Program
   • • 
4. Click Join to join the CEIP or Leave CEIP to leave the Program.
5. Restart the vCenter server: # service-control --stop --all && service-control --start --all