Data source is reporting # unrecognized children (type: pollinst).

Products

• CA NetVoyant (NetQoS / NV)

Issue/Introduction

Issue/Problem/Symptoms: 

NPC synchronization log reports error "Data source is reporting # unrecognized children (type: pollinst)" for a NetVoyant data source. 

Environment:  

NetVoyant 7.1

Windows 2003/2008

Cause: 

This can be caused by unsynchronized objects between NPC and NetVoyant.

Resolution/Workaround:

1. NPC > Admin > Data Sources

2. Select the radio button next to the NetVoyant data source.

3. Select Resync.

4. Select Perform a full resynchronization.

5. Select OK.

6. Select Resync.

Environment

Release:
Component: NQNVYT