Adding Mapping to Enhanced Replication fails with the Error.

Products

• VMware Live Recovery

Issue/Introduction

Running the Test mapping fails with Error while Connection status on all ESXi has status Good.

Environment

vSphere Replication 9.X

Cause

Driver vmware-hbr-agent was not installed on ESXi server.

hms.log

2025-01-02 13:54:09.803 INFO  com.vmware.hms.i18n.class com.vmware.hms.response.filter.I18nActivationResponseFilter [tcweb-4] (..response.filter.I18nActivationResponseFilter) [operationID=50#######-4792-bdfb-7##########-HMS-1348567,sessionID=2#######] | The localized message is: Fault occurred while performing health check. Details: '404 Not Found from GET https://#.#.#.#/hbragent/api/v1.0/appPing?broker_ip=172.#.#.33&broker_port=32032&group=PING-GID-0002e10c-####-4a56-####-c8ef84e6cca2'.
2025-01-02 13:54:09.803 INFO  com.vmware.hms.i18n.class com.vmware.hms.response.filter.I18nActivationResponseFilter [tcweb-4] (..response.filter.I18nActivationResponseFilter) [operationID=50#######-4792-bdfb-7##########-HMS-1348567,sessionID=2#######] | The localized message is: Fault occurred while performing health check. Details: '404 Not Found from GET https://#.#.#.#/hbragent/api/v1.0/appPing?broker_ip=172.#.24.#&broker_port=32032&group=PING-GID-aea552a2-####-4fdd-####-5573996232bf'.
2025-01-02 13:54:09.803 INFO  com.vmware.hms.i18n.class com.vmware.hms.response.filter.I18nActivationResponseFilter [tcweb-4] (..response.filter.I18nActivationResponseFilter) [operationID=50#######-4792-bdfb-7##########-HMS-1348567,sessionID=2#######] | The localized message is: Fault occurred while performing health check. Details: '404 Not Found from GET https://#.#.#.#/hbragent/api/v1.0/appPing?broker_ip=172.#.24.25&broker_port=32032&group=PING-GID-fc03f737-####-475e-####-3a00300c1617'.

Non Working host:
[root@##-LAB-201:~]esxcli software vib list | grep hbr
vmware-hbrsrv                  8.0.3-0.0.24022510                    VMware  VMwareCertified   2024-12-16    host

Working host:
[root@##-LAB-108:~] esxcli software vib list | grep hbr
vmware-hbr-agent               8.0.3-0.0.24143343                    VMware  VMwareCertified   2025-01-02    host
vmware-hbrsrv                  8.0.3-0.0.24022510                    VMware  VMwareCertified   2025-01-02    host


ESXi firewall will not list hbr-agent under outgoing connection.

ESXi services will not list hbr-agent listed as a service.

Resolution

Instructions to download and install HBR Agent Component

Downloading the HBR Agent Component from the vSphere Replication Appliance: 

 Via WinSCP - 

Login into VRMS using putty & go to this location. If you find the depot.zip, download it using WinSCP. 

root@VRMS [ /opt/vmware/hbr/vib ]# ls -l
total 59136
-rwxr-xr-x 1 root root 20194451 Sep 28  2023 VMware-ESXi-8.0.2-22517424-hbragent.zip
-rwxr-xr-x 1 root root 20090149 Sep 28  2023 VMware-HBR-Agent-8.0.2-0.0.22517424-depot.zip
-rwxr-xr-x 1 root root 20190426 Sep 28  2023 vmware-hbr-agent-8.0.2-0.0.22517424.i386.vib

Extract the folder VMware-HBR-Agent-8.0.2-0.0.22517424-depot.zip

Browse to location: VMware-HBR-Agent-8.0.2-0.0.22517424-depot\vib20\vmware-hbr-agent

Copy VMware_bootbank_vmware-hbr-agent_8.0.3-0.0.24143343.vib to either /tmp or a datastore location on ESXi.

Run the command to install the vib which requires no reboot.

[root@##-LAB-201:~] esxcli software vib install -v /vmfs/volumes/Datastore_Name/VMware_bootbank_vmware-hbr-agent_8.0.3-0.0.24143343.vib
Installation Result
   Message: Operation finished successfully.
   VIBs Installed: VMware_bootbank_vmware-hbr-agent_8.0.3-0.0.24143343
   VIBs Removed:
   VIBs Skipped:
   Reboot Required: false
   DPU Results: