Error: "Could not find object with moref vm-##### and VC ID ########-####-####-######## in inventory category VirtualMachine" when moving VMs between vApp in different Organization VDC

Products

• VMware Cloud Director

Issue/Introduction

• Error when moving or migration VM between vApp in different Organization VDC (Org VDC) across Datacenter Group.
• The Virtual Machines in the VMware Cloud Director UI shows in Unknown status. 
• You will also see similar error when changing the VM sizing policy in VMware Cloud Director. 
  
  [########-####-####-############] com.vmware.ssdc.library.exceptions.InventoryObjectNotFoundException: Could not find object with moref "vm-######" and VC ID "########-####-####-############" in inventory category "VirtualMachine"

Environment

VMware Cloud Director 10.5
VMware Cloud Director 10.5.x
VMware Cloud Director 10.6

Cause

The issue is due to a mismatch in computevm table from vm and vm_inv on VMware Cloud Director database.

Resolution

To resolve this issue, contact Broadcom Support and note this Article ID (385348) in the problem description. For more information, see Creating and managing Broadcom support cases.