The customer was trying to import a new certificates into their environments. All were successful except for one specific environment.
Using the AdminUI or smkeytool both logged the same error: Failed creating object of class Certificate
The AdminUI also displayed an error: One or more exceptions trying to commit keystore changes. Please consult logs.
As noted, the same certificate worked in other environments and the support lab.
Policy Server 12.8.7
AdminUI 12.8.7
Policy Store Oracle DB
When comparing the server configurations, in the System DSN configuration for the Oracle Policy Store, under Advanced, this Extended Option was missing:
EnableNcharSupport=0