Transferring table content for xFlow configuration

Products

• CA Service Desk Manager
• CA Service Management - Service Desk Manager

Issue/Introduction

Is it possible to export certain tables from a given xFlow install and import the table data into a new xFlow install to transfer configuration settings and content

Environment

Release:  All releases
CA Service Desk Manager

Resolution

Bringing configuration table data across from one install of SDM/xFlow to another is not recommended due to the highly unique nature of a given instance of xFlow, which includes multiple system specific configurations .  Directly transferring configuration settings from one install to another in this fashion may cause more problems than it will solve.  This is not something one should be trying to shortcut due to the high risk of failure that is inherent in such transfer.