How to edit Jasperreport server url which is accessed from Insight?

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

While accessing the Jasperreport server URL from Insight is redirecting to incorrect URL.

Environment

CA Service Management 17.x

Resolution

1. Edit insight.hostname, insight.domain, insight.jasperhostname, insight.jasperdomain with correct FQDN name.
    Administration-->xFlow Interface-->General , Search with %insights%
2. Recycle CA Service desk services.