"Certificate Manager tool do not support vCenter HA systems" error when executing certificate-manager

Products

• VMware vCenter Server

Issue/Introduction

• "Certificate Manager tool do not support vCenter HA systems" error, when executing "/usr/lib/vmware-vmca/bin/certificate-manager".
  
  
  
  
  
• Run "cat /storage/vmware-vmon/defaultStartProfile", the result is "ALL".
  
  
• Service vmware-vcha is "Stopped" when checking with "service-control --status --all"
  
  
• In /var/log/vmware/vcha/destroy_vcha.log, there is indication that vcha-destroy command was executed. e.g.:
yyyy-mm-ddThh:mm:ss.mssZ INFO destroy_vcha *** START: Restore VMON service configuration ***
yyyy-mm-ddThh:mm:ss.mssZ INFO destroy_vcha *** FINISH: Restore VMON service configuration ***


• Check vCenter Server's uptime, vCenter Server virtual appliance hadn't been rebooted after executing vcha-destroy command
  
  
• Check vCenter Server's network configuration, only one network adapter (eth0) is configured.

Environment

vCenter Server 7.x

vCenter Server 8.x

Cause

Refer to: 

Recovering from Isolated vCenter HA Nodes

Active node must be rebooted after executing "vcha-destroy -f" command

Resolution

Reboot vCenter Server virtual machine.