We need to configure the Java Agent to go deeper in the transaction trace to know where exactly the time is being consumed.
DX APM Agents version 23.*, 24.*, SaaS
1.Upgrade to the latest Agent version from SaaS.
NOTE: If you do not have access to SaaS, you can contact Broadcom Support for assistance
See "Agent Release notes"
2. Open the <AGENT-HOME>/core/config/IntroscopeAgent.profile
3. Set
introscope.agent.deep.instrumentation.level=high
introscope.agent.deep.instrumentation.visibility.processor.enabled=true
introscope.agent.deep.
introscope.agent.deep.
4. Restart the JVM or application server
For more information refers to : Configure Smart Instrumentation Properties