Eventing Status details

Products

• CloudHealth

Issue/Introduction

CloudHealth derives eventing status from CAS Service (Cloud Account Service independent from Entity Data Service stack) and sync it to the platform on a regular schedule. To determine eventing status, CloudHealth uses two attributes (Account status, EventStream Status).   There are four statuses for eventing in CloudHealth from the CAS Service:

• In Progress
• OFF
• ON
• Failed

The default eventing status is In Progress. This means that if an account is onboarded in CloudHealth but has not yet been synced to CAS, it will be in the In Progress state.
If eventing status is off, there might be issues in the asset collection related to that subscription as well.

Resolution

 

Account status(CAS)	Event Stream Status(CAS)	Eventing Status(CH)
Active	Connected	ON
Active	""/Disconnected	OFF
Validation-failed	""/Connected/Disconnected	FAILED