Not able to Export Non English policy via web console.
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Not able to Export Non English policy via web console.

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Article ID: 385125

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Updated On:

Products

Endpoint Protection

Issue/Introduction

While exporting policy with Non English character via Endpoint Protection Manager(SEPM) the file is exported with the name 'sepm' instead of the policy name.

     1. Exporting policies via the SEPM web console:

  • Policies containing Korean characters: Exported with the file name 'sepm'
  • Policies without Korean characters (English only): Exported as [PolicyName].dat

     2. Exporting policies via the SEPM local console and remote console:

  • Policies containing Korean characters: Exported as [PolicyName].dat
  • Policies without Korean characters (English only): Exported as [PolicyName].dat

Cause

Known issue.

Resolution

Due to limitation of Ajax Swing we see such behaviour.

Additional Information

Jira: CRE-20195