Average User Retention inconsistence values
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Average User Retention inconsistence values

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Article ID: 385097

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Updated On:

Products

DX SaaS

Issue/Introduction

The Application in DX AXA SAAS is showing value for Average User Retention but Customer ID is blank.

Resolution

Users are identified with unique device_id or the customer id. 
So even if customer ids are missing and device ids are there it will show the Average User Retention value.