Error "Login Failed : Failed to Login : No preferred API Version is supported by cloud" when trying to manage VCD adapter from Aria Operations
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Error "Login Failed : Failed to Login : No preferred API Version is supported by cloud" when trying to manage VCD adapter from Aria Operations

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Article ID: 385091

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • VMware Aria Operations and Cloud director were running on compatible versions: 8.18.1 and 10.5.1 respectively
  • Validate connection for VCD fails with errors similar to:



  • VMware Aria Operations Management Pack for VMware Cloud Director 5.2 was used for integration

Environment

VMware Aria Operations

Cause

This issue was caused by incompatible version of VMware Aria Operations Management Pack for VMware Cloud Director

Resolution

To resolve this issue, download and install compatible version of VMware Aria Operations Management Pack for VMware Cloud Director from Marketplace.

  1. To download management pack for Aria Operations 8.18, click here 
  2. Install the management pack  - Installing and Configuring Integrations in VMware Aria Operations