CDM probe keeps on restarting and generating abort log errors under /var/spool/abrt
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CDM probe keeps on restarting and generating abort log errors under /var/spool/abrt

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Article ID: 385072

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

 cdm 7.21 keeps on restarting, and on each restart abrt captures the abort logs.

 
/var/spool/abrt/oops-2024-11-28-10:25:12-1362913-0
 
/var/spool/abrt/oops-2024-11-28-10:26:37-1362913-0
 
reason: traps: cdm[3143685] general protection fault ip:4d430c sp:7f3806315930 error:0 in cdm[400000+4a4000]
 
 Steps to reproduce
 

Deployed CDM 7.21 on the Linux robot and enabled the following options. Upon doing so,  observed that the probe is restarting on linux robots and generating abort logs:
 
    qos_disk_total_byte_rate = yes
    qos_disk_write_latency = yes
    qos_disk_latency = yes
    qos_disk_write_byte_rate = yes
    qos_disk_read_byte_rate = yes
    qos_disk_read_latency = yes
 
Also observed that by setting the following options to 'no' prevents the CDM probe from restarting and stops the generation of abort logs:
 
   qos_disk_total_byte_rate = no
   qos_disk_write_latency = no
   qos_disk_latency = no
   qos_disk_write_byte_rate = no
   qos_disk_read_byte_rate = no
   qos_disk_read_latency = no
 
 

Environment

UIM Version - 23.4 CU2
CDM Version - 7.21
Linux server robot OS version- RHEL 8.10 , RHEL 9.4 and RHEL 9.5.

Cause

Defect

Resolution

cdm-7.21-T1-20241231.zip is attached to this KB which has a fix for this issue 

This fix will be included in the next cdm GA version 

 

Attachments

cdm-7.21-T1-20241231.zip get_app