ERROR: " CAS9855W protect requires SSL but Server disabled"

Products

• Output Management Web Viewer

Issue/Introduction

At an attempted logon, users receive the following message:

CA DRAS Server is not available for the security check function. Contact your System Administrator.

We were looking for a message that could indicate the condition that triggers the failure.

We found CAS9855W on the two days where the error occurred. There is a message CAS9855I which we have many throughout the system log.

CAS9855W protect(##.###.##.##.###)##### requires SSL but Server disabled
CAS9855W sys(##.###.##.##.###)##### requires SSL but Server disabled

Environment

• Output Management Distributed Repository Access System (DRAS)
• Output Management Web Viewer 12.1

Cause

 CAS9855W protect(##.###.##.##.###)##### requires SSL but Server disabled

CAS9855W sys(##.###.##.##.###)/##### requires SSL but Server disabled

Resolution

This issue (TCP Unique Origin ID) is addressed in Build level 216 and higher

WORKAROUND:

 For Builds 207 through 215, add the following line to 
                CCIClient.properties  :                             
                              TCPIP.ForceUniqueOrigin=1  
and recycle.

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