Unable to unregister add-on VR server
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Unable to unregister add-on VR server

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Article ID: 384955

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

Symptoms:

* No VMs been configured for replication using the add-on VR server.

* HMS logs report existing replications though there are no replications configured with this VR server:

2024-12-24 06:11:25.942 INFO  hms [hms-main-thread-55673] (..hms.util.HmsAsyncLock) [operationID=2c9d8833-98a0-4a3e-####-##############-HMS-6678244,sessionID=923DEFFD, task=HTID-da585cfb-195f-4ceb-a93b-############] | (Owner:6036428:ServerRegistryHms.java:1211:unregisterHbrServer,HbrServerImpl.java:1021:unregister(52c55f78-####-####-####-#############), elapsed: 0 milliseconds) obtains the lock

2024-12-24 06:11:25.944 ERROR jvsl.sessions [hms-main-thread-55673] (..jvsl.util.Slf4jUtil) [operationID=2c9d8833-98a0-4a3e-####-#############-HMS-6678244,sessionID=923DEFFD, task=HTID-da585cfb-195f-4ceb-a93b-#############] | Unable to unregister VR Server 'addOn-vr.example.com' (IP address '100.#.#.#', UUID '52c55f78-####-####-####-#############') because of existing replications.
com.vmware.vim.binding.hms.remote.fault.HbrHasConfiguredReplicationsFault: Unable to unregister VR Server 'addOn-vr.example.com' (IP address '100.#.#.#', UUID '52c55f78-####-####-####-#############') because of existing replications.

Note : IP in the above error (100.#.#.#) is of the add-on VR & UUID 52c55f78-####-####-####-#############is vsrv_uuid of the add-on VR server.

Environment

vSphere Replication 9.x

Cause

Stale processes for add-on VR running in embedded VR appliance 

Resolution

a) Perform power-cycling of the embedded VR appliance and then attempt unregistering of the add-on VR.

If power-cycling does not help in unregistering the add-on VR, please contact Broadcom support.