Email Security.cloud Error: Login only possible via Symantec account

Products

• Email Security.cloud

Issue/Introduction

Error while logging in says Login only possible via Symantec account:

Environment

Email Security.cloud

Cause

Federated login only option is enabled.

Resolution

- Email Security.cloud administrator enabled option in Dashboard > Administration > Access Control to allow login with your own identity solution only.

- Enabling federation disables all other login methods.