CDM alarms are not being generated when expected

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

CDM probe is configured to generate alarms, but when the thresholds are exceeded, the alarms are not generated.

Environment

UIM 20.4
cdm 7.21

Cause

A super package was used to deploy the configuration.  In checking the cdm.cfg file on the robot, the following was observed in the configuration:

   <memory>
      interval = 5 min
      samples = 3
      < <alarm>
         active = no
         <pagefile error>
            active = no
            description = Pagefile usage above error threshold
            message = PageFileErrorTest
         </pagefile error>
      </ <alarm>
   </memory>

Note the extra tags "<" in the configuration.  These extra tags are a corruption in the config file and are causing the issue.

Reviewing the .cfx in the super package did not reveal any issues.

Resolution

After redeploying the package to the robot, the configuration was overwritten and the issues were resolved.  Alarms were generated as expected.