GET API /rest/vxm/v1/system failing with Access Denied on VxRail

Products

• VMware SDDC Manager

Issue/Introduction

When upgrading VxRail through the SDDC UI, the process will fail with an Access Denied error.

 

VxRail component upgrade failed with error VxManager HTTP Request failed with invalid status code, error: [executeVxManagerHttpRequest] VxManager http Request /rest/vxm/v1/system failed with status code 403, error message {"message": "Access Denied."} . [executeVxManagerHttpRequest] VxManager http Request /rest/vxm/v1/system failed with status code 403, error message {"message": "Access Denied."}

Environment

VCF 4.5.x
VCF 5.x.x

Resolution

VxRail service account is valid (see KB316059)

Manually calling the api using curl from sddc will return a 403

 [ ~ ]# curl -s -k -u [email protected] https://VXRM-FQDN/rest/vxm/v1/system
Enter host password for user '[email protected]':

{"message": "Access Denied."}

 

If the service account password is corrrect, but curl from SDDC is still failing with Acess Denied, engage Dell to resolve issue with VxRail Manager(s).