In Identity Portal timeline of tasks created in Identity Manager does not show

Products

• CA Identity Suite
• CA Identity Manager
• CA Identity Portal

Issue/Introduction

After upgrade to 14.5 SP1 CHF1 the timeline doesn’t show the approval steps if task is submitted from Identity Manger

If the request is submitted from Identity Manager then the timeline in the Tasks module shows only Submitted and not the different steps that the request is at in the approval workflow.

 

Environment

Identity Portal 14.5 SP1 CHF1

Resolution

Hotfix for 14.5 SP1 CHF1 is available.

Please reach out to support to obtain it.

 

Additional Information

If the request is submitted from Identity Portal then the timeline in the Tasks module shows the different steps that the request is at in the approval workflow.