Creating new VMs with TPM or enabling TPM on eixsting VMs can fail with: A general runtime error occurred.

Products

• VMware vCenter Server

Issue/Introduction

When we enable TPM using a Native key Provider, it fails with: " The host does not support Native Key provider because it is not in a cluster."

 

Environment

VMware vCenter Server 7.x

VMware vCenter Server 8.x

Cause

The host does not support Native Key provider because it is not in a cluster.

Resolution

Add the host to a cluster. 

Once the host is added to a cluster, TPM should successfully be enabled on the VMs.