Effort Task created in Idea instance created from Idea Template
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Effort Task created in Idea instance created from Idea Template

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Article ID: 384756

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

If you have an Idea template that originally had a resource and even if resource is removed from the template then creating a new Idea from the template 
creates an effort task for the new Idea instance.


Steps To Reproduce

1. In Clarity - Administration - Project Management - Settings page, ensure 'Allow Effort Task Creation' checkbox is ticked.
2. Create a an Idea in Clarity and allocate a labour resource
3. Mark the Idea as a 'Template
4. Delete the allocated resource from the Idea
5. Create a new Idea instance from the Tempate created in step 2 (in Modern UX)

Expected results: Newly created template should not have an Effort task

Actual: The new Idea created from a Template has an Effort task even though no resoucre has been allocated to the new Idea


SUPPORT DEFECT TYPE: Expected Defect
SUPPORT COMPONENT:  Idea Management

Environment

All Clarity release

Cause

DE157604

Resolution

Engineering reviewed and confirmed to be working as designed.
Project also behaves the exact same way.
When you remove allocated resource the effort task is never removed. 
Now since the template has the effort task, any idea created from this template is correctly being created with an effort task.