[Stats, Events, Tasks] オプションを選択した状態での VAMI からの vCenter Server ファイルベースバックアップが失敗する
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[Stats, Events, Tasks] オプションを選択した状態での VAMI からの vCenter Server ファイルベースバックアップが失敗する

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Article ID: 384696

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Updated On:

Products

VMware vCenter Server 7.0 VMware vCenter Server 8.0

Issue/Introduction

免責事項：これは英文の記事「File-based backup in vCenter VAMI UI failing with stats and tasks option being selected」の日本語訳です。記事はベストエフォートで翻訳を進めているため、ローカライズ化コンテンツは最新情報ではない可能性があります。最新情報は英語版の記事で参照してください。

  • vCenter Server 管理インターフェイス (VAMI) を使用したファイルベースバックアップが、以下のエラーメッセージで失敗する：
    BackupManager encountered an exception.
  • /var/log/vmware/applmgmt 配下の backup.log に、以下のエラーが記録される：
    2021-11-16T13:08:55.648 [20211116-130837-18901211] [VCDBBackup:PID-19574] [VCDB::BackupVCDB:VCDB.py:2060] ERROR: Encounter error during backup VCDB.
Traceback (most recent call last):
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/components/VCDB.py", line 1939, in BackupVCDB
    raise Exception('Full backup not allowed during VM snapshot')
Exception: Full backup not allowed during VM snapshot
2021-11-16T13:08:55.680 [20211116-130837-18901211] [VCDBBackup:PID-19574] [Proc::UpdateExceptionStatus:Proc.py:383] ERROR: Full backup not allowed during VM snapshot
2021-11-16T13:08:55.681 [20211116-130837-18901211] [VCDBBackup:PID-19574] [telemetry::check_telemetry_enabled:telemetry.py:285] INFO: Check the telemetry conf file
2021-11-16T13:08:55.681 [20211116-130837-18901211] [VCDBBackup:PID-19574] [telemetry::check_telemetry_enabled:telemetry.py:289] INFO: Check configuration parameter vcenter.telemetry
2021-11-16T13:08:55.684 [20211116-130837-18901211] [VCDBBackup:PID-19574] [telemetry::check_telemetry_enabled:telemetry.py:293] INFO: Telemetry for Postgres is enabled
2021-11-16T13:08:55.684 [20211116-130837-18901211] [VCDBBackup:PID-19574] [telemetry::get_vc_version:telemetry.py:301] INFO: Get vCenter version from /etc/vmware/.buildInfo
2021-11-16T13:08:55.684 [20211116-130837-18901211] [VCDBBackup:PID-19574] [telemetry::get_vc_version:telemetry.py:307] INFO: vCenter version is 7.0U2b
2021-11-16T13:08:55.685 [20211116-130837-18901211] [VCDBBackup:PID-19574] [VCDB::BackupVCDB:VCDB.py:2083] INFO: Telemetry command is ['/opt/vmware/vpostgres/current/bin/vmw_vpg_config/pg_trigger_telemetry.py', '--event-type', 'backup', '
--data1', None, '--data3', '7.0U2b', '--data2', 'Success']
2021-11-16T13:08:55.685 [20211116-130837-18901211] [VCDBBackup:PID-19574] [Proc::RunCmdForOutput:Proc.py:537] INFO: Executing command: ['/opt/vmware/vpostgres/current/bin/vmw_vpg_config/pg_trigger_telemetry.py', '--event-type', 'backup',
 '--data1', None, '--data3', '7.0U2b', '--data2', 'Success'].
2021-11-16T13:08:55.689 [20211116-130837-18901211] [VCDBBackup:PID-19574] [VCDB::BackupVCDB:VCDB.py:2087] ERROR: Failed to push telemetry data for backup expected str, bytes or os.PathLike object, not NoneType
Traceback (most recent call last):
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/components/VCDB.py", line 2084, in BackupVCDB
    RunCmdForOutput(logger, cmd)
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/util/Proc.py", line 541, in RunCmdForOutput
    close_fds=close_fds)
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/util/Proc.py", line 479, in ExecCmd
    shell=shell, cwd=cwd, close_fds=close_fds)
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/util/Proc.py", line 282, in CreateProcess
    shell=shell, cwd=cwd, close_fds=close_fds, env=current_env)
  File "/usr/lib/python3.7/subprocess.py", line 800, in __init__
    restore_signals, start_new_session)
  File "/usr/lib/python3.7/subprocess.py", line 1482, in _execute_child
    restore_signals, start_new_session, preexec_fn)
TypeError: expected str, bytes or os.PathLike object, not NoneType
    2021-11-16T13:09:26.746 [20211116-130837-18901211] [MainProcess:PID-18868] [BackupManager::Cleanup:BackupManager.py:406] ERROR: Failed to clean up backup child processes.
Traceback (most recent call last):
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 650, in main
    backupObj.DoBackup()
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 335, in DoBackup
    self.LaunchBackupProcesses()
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 302, in LaunchBackupProcesses
    self.ExecBackupsInParallel()
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 272, in ExecBackupsInParallel
    taskId=self.args.id, operation='BACKUP')
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/util/Proc.py", line 202, in LaunchMultipleProcesses
    timeout, logger)
  File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/util/Proc.py", line 178, in VerifyProcStatusAndGetArchive
    (procRecord.process.name, procRecord.status.excMsg))
Exception: Hit exception inside process VCDBBackup: Full backup not allowed during VM snapshot


Resolution

  1. vCSA 仮想マシンからすべてのスナップショットを削除します。
  2. 以下のコマンドを実行し、backupMarker.txt ファイルを削除します。
    rm /etc/vmware/backupMarker.txt
  3. [Stats, Events, Tasks] オプションを選択し、バックアップ取得を再試行します。
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