Uploading .pak file to upgrade fails with an error "HA is in transition state".

Products

• VMware Aria Suite

Issue/Introduction

• Failure to upload .pak file to Aria Operations.
• 'Deactivate HA' option greyed out.
• 'Take Cluster Offline' option greyed out.
  
  
  
  

Environment

VMware Aria Operations 8.x

Cause

The High Availability in Aria Operations stuck at "Activating" restricting to upload .pak file to upgrade Aria operations.

Resolution

1. Take snapshots of all nodes. Refer How to take a Snapshot of VMware Aria Operations
2. SSH to all the nodes using the root credentials.
3. Stop casa on all the nodes by running the command: 

   service vmware-casa stop

   .
4. Open casa.db.script in text edit by using the command: 

   vi /data/db/casa/webapp/hsqldb/casa.db.script

5. Change the value for ha_transition_state from "Enabled' to "NONE" on all the nodes. 
6. Save and close the file.

   wq!

7. Start casa on all the nodes by running the command:

    service vmware-casa start

8. Click 'Bring cluster online' from the admin UI page.