Reporting Email URL Routing to Jaspersoft Login

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

In the email generated from a scheduled Jaspersoft report, the email includes a link. When it's clicked, it brings the end user to a Jaspersoft login page.

1. Access "Advanced Reporting" and view the list of reports. Right click a report and click "Schedule"
2. Click "Create Schedule" to schedule the report.
3. Populate the information and click "Save".
4. An email is sent to the end user, with a format like: https://HOSTNAME/reportservice/fileview/fileview/users/user/reportname.pdf

Expected Results:
When the link it clicked, it should present the report details

Actual Results:
When the link is clicked, the user gets a Jaspersoft login page.

Workaround:
None

Environment

Jaspersoft 9

Resolution

DE156519 fixed in Jaspersoft 9.0 Patch 2.

Additional Information

DE157506 was a secondary reference.