Unable to access the Process Monitoring: An unexpected error occurred. Further details are available in the logfiles

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Accessing the Process Monitoring produced the error message below when the user does not have the "Access to Administration" as a privilege.

An unexpected error occurred. Further details are available in the logfiles

 

Environment

Product: CA Automic Workload Automation - Automation Engine v24.0

Cause

Product defect

Resolution

The issue has been fixed from AWA v24.3.0.

 

Additional Information

From the release notes:

Error message on Tasklist for users without Administration privilege (DE153498)
A problem has been fixed where an error message was displayed for users without privilege 'Access to Administration'.