You are not licensed to use this DataDirect Technologies product under the license you have purchased

Products

• VMware Tanzu Data Suite
• Greenplum
• VMware Tanzu Greenplum
• Pivotal Data Suite Non Production Edition
• VMware Tanzu Data Suite

Issue/Introduction

License error occurs with a Connect for ODBC driver 15 days after installation with a license key:

SQLSTATE = S1000
NATIVE ERROR = 6060
MSG = [DataDirect][ODBC SQL Server Native Wire Protocol driver]You are not licensed to use this DataDirect Technologies product under the license you have purchased. If you wish to purchase a license for use with this application, then you may use this product for a period of 15 days, during which time you are required to obtain a license.

SQLSTATE = S1000
NATIVE ERROR = 6062
MSG = [DataDirect][ODBC SQL Server Native Wire Protocol driver]You can order a license for a DataDirect Technologies product for use with this application by calling DataDirect Technologies at 800-876-3101 in North America and [phone] elsewhere. Thank you for your cooperation. Reason Code: 000000000000000000000001

Cause

• File does not exist.
• User or group has no permissions to access the file
  e.g. License file only has permissions -rwx---r-x. (i.e.: where a user running the application has group permissions to the driver directory, but the license file has no read permission for group)
• Driver is not on library path
• The license file found by the driver was a previously existing license file for an older product version.
• Misspellings in the library path

Resolution

Note: To get the DataDirect License Key for use with Grennplum Database see "DataDirect ODBC Drivers for VMware Greenplum" in the Greenplum documentation.

Other steps which may help:

• Ensure the license file exists.
• Ensure the user / group has read permissions on the license file so all users can read it.
• Ensure the directory containing the ODBC driver is first on the library path (LD_LIBRARY_PATH on Solaris and Linux, LIBPATH on AIX, SHLIB_PATH on HP)
• Ensure the library path contains no misspellings.