Upgrading vLCM Clusters in the SDDC UI using a cluster image that involves HSM/HSP fails immediately.

Products

• VMware SDDC Manager

Issue/Introduction

During the upgrade process of a vLCM cluster, when submitting or finalizing upgrades for cluster images that include HSP/HSM details, users may encounter a validation error pertaining to the HSP/HSM specification on the review page of the vLCM wizard UI :

 

NOTE: screenshot above is an example only, your error details may differ with regard to versions, image name

The following example errors indicate this issue.
Invalid Package/Version com.vmware.hardwaresupport/3.0.0-0. It is not configured on the vCenter.
Invalid Package/Version com.dell.plugin.OpenManager_HWSupportManager/1.0.0-0. It is not configured on the vCenter.

Environment

VCF 5.2.1

Cause

The issue arises because the user interface is sending incorrect HSP details to the API, which leads to a failure in initiating the upgrade due to ongoing validation errors.

Resolution

Workaround: In cases where HSM/HSP is involved, customers are advised to initiate the upgrade through the API. 

Possible methods include:

• Utilizing the SDDC-Manager API
• Accessing the VC UI and performing an SDDC-Manager inventory sync
• Using the VC API to execute an SDDC-Manager inventory sync

Additional Information

https://developer.broadcom.com/xapis/vmware-cloud-foundation-api/latest/upgrades/#:~:text=vLCM%20Cluster%20Upgrade%20API

https://knowledge.broadcom.com/external/article/324050/synchronize-inventory-versions-after-out.html