Time slicing job failure: "statementSet not found"

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

All of the sudden the time slicing job is continuously failing.

When looking at the bg-ca.log file we see the following error:

ERROR 2024-12-15 23:02:31,232 [Dispatch Time Slicing : bg@myserver (tenant=clarity)] niku.blobcrack (clarity:myuser:mysession:Time Slicing) () Exception during blobcrack process
com.niku.union.persistence.PersistenceException: statementSet not found odf-pmd.financials.select-updated-TSV-plan_cost.map
    at com.niku.union.persistence.PersistenceController.<init>(PersistenceController.java:383)
    at com.niku.union.persistence.PersistenceController.processRequest(PersistenceController.java:343)
    at com.niku.xql2.pmd.PMDRecordSet.executePMDStatement(PMDRecordSet.java:276)
    at com.niku.xql2.pmd.PMDRecordSet.<init>(PMDRecordSet.java:87)

What could be the cause of the failure?

Cause

statementSet not found indicates and issue with the BG service itself loosing the PMD cache

Resolution

Restart the bg service