Hierarchy > Tasks Cards Are Missing When Moved In The Board View

Products

• Clarity PPM SaaS

Issue/Introduction

When using the board view in the Hierarchy workspace > Tasks, cards go missing.

Steps To Reproduce

1. When going to the Workspace=Hierarchy > Tasks > Board view 

2. Go to the Grid view.
Take note of the number of cards/tasks.

2. Move one or more cards to another column, such as task Status

3. Review the cards that were moved.

Actual:
Cards go missing and cannot be found, even when filtered for.
Even though there are 200+ tasks, only a few show when scrolling up and down.
Even after a browser refresh, the task instances do not show.

Expected: The cards should sort by the selected column selected.

Resolution

This is reported as DE157318 and is working as designed.

The configuration and number of cards affects the performance of the card position updates.
The endusers will need to wait for updates to complete and/or refresh the browser to ensure the card updates persist.