System clock is ahead message appears on Dashboard
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System clock is ahead message appears on Dashboard

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Article ID: 384197

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Updated On:

Products

VMware Avi Load Balancer

Issue/Introduction

After user logs in to Avi UI, Dashboard shows this message  - "System clock is ahead by hh:mm " and tells us to check NTP settings. 

 

  • This issue only happens when customer uses Chrome and duplicates a tab after being idle for a couple of minutes. 
  • This issue not noticed with other browsers - Firefox, Edge, Safari

 

 

Environment

NSX Advanced Load Balancer 

Cause

This is a race condition between, API call and UI Render of a component, usually seen in a scaled environment. So, this can be simply put as, wrong notification shown to the user, at the right scenario.

Resolution

Engineering notes:

  • There is no functional impact, but this can send a wrong info that UI Analytics is degraded due to time mismatch, though it is not.

Workaround:

  • Use Safari, Edge or Firefox
  • Refreshing the page also removes this message

Fix:

  • Engineering has resolved this issue in 31.2.130.2.331.1.2 
  • As the issue is trivial, no plans to fix in 22.1.x 

Additional Information