unable to add asset search to an ITAM role
Article ID: 384196
Updated On:
Products
CA Service Management - Asset Portfolio Management
CA IT Asset Manager
CA IT Asset Manager Asset Portfolio Management
Issue/Introduction
Can't add asset search(es) to a role. The search does not appear under the Search Results area for a role.
Environment
ITAM 17.x
Cause
The asset search needs to be added to the role first.
Resolution
1. Go to Asset Tab > Manage Searches > Click on the Search you need to show up for the role.
2. Expand Search Details section > Expand Search Security section
3. Click on New and add the role where you want this search to show up > Save Changes
4. Go to Administration tab > Role Search > Click on the role
5. Click on Select New under the Default Searches section > Now the search will show up:
Feedback
Yes
No
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