Transient REST Host times out when attempting to update tags when performing a SaaS to OnPrem Aria Automation migration
search cancel

Transient REST Host times out when attempting to update tags when performing a SaaS to OnPrem Aria Automation migration

book

Article ID: 384192

calendar_today

Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • You are migrating from VMware Cloud Services to On-Premises versions
  • You need to ensure tags are properly updated on all systems onboarded in Aria Automation 8.x
  • When using a transient REST host to perform this operation, it times out.
  • Configuration Property nsx.vm.tagging.enable is set to false

Environment

VMware Aria Automation 8.x

Cause

VMware Aria Automation Orchestrator 8.x Transient REST hosts have a predefined timeout of 60 seconds and cannot be modified.

Resolution

  1. Modify the VMware Aria Automation Orchestrator 8.x workflow to use a non-transient REST Host endpoint.
  2. Configure a vAPI endpoint host connection to vSphere through Orchestrator plugin.
  3. Using a try-catch block, capture the timeout error and suppress it if the tags are not found, then update / validate tags accordingly through the vAPI endpoint connection.

Additional Information

This article provides generic guidance. Specific examples in your environment may differ.