Unable To Attach Adobe PDF File To Object
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Unable To Attach Adobe PDF File To Object

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Article ID: 384080

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

When uploading a PDF file, the generic banner message is displayed:

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The size is below 20 MB.

The workaround of re-defining the pdf type to txt or docx works.

Resolution

Open Adobe and open the file and convert it to an optimized PDF file type.