"libtinfo.so.5: cannot open shared object file: No such file or directory" when installing DX NetOps Spectrum on RedHat 8/9

Products

• Network Observability
• Spectrum

Issue/Introduction

When installing Spectrum on Linux RedHat 8 or 9, the install fails with the following error seen in the postinstall log file:

Error: "libtinfo.so.5: cannot open shared object file: No such file or directory" when installing DX NetOps Spectrum RedHat 8/9

The package ncurses-libs is installed but the error persists.
 

Environment

Version: Any DX NetOps Spectrum install on RedHat 8 or 9
Component: Install

Cause

For RedHat 8 and 9, this library is contained in ncurses-compat-libs which is contained in the EPEL repository for RedHat 8 and 9.

Resolution

Install the ncurses-compat-libs library from the EPEL repository for RedHat 8 and 9.

Additional Information

Please reference "How to Install EPEL Repository in RHEL 9 Linux" for instructions on installing the EPEL Repository.