HPE environments with OneView, vSphere Lifecycle manager remediate or compliancy fails

Products

• VMware vCenter Server 7.0
• VMware vCenter Server 8.0
• VMware vRealize Suite Lifecycle Manager 8.x

Issue/Introduction

HPE OneView version 8.7 is causing communication issues with vCenter Lifecycle Manager, leading to failures in compliance checks or remediation tasks.

Environment

VMware vCenter Server 7.x
VMware vCenter Server 8.x

Cause

This issue stems from a bug within HPE OneView, specifically affecting environments with HPE hardware where HPE OneView (either standalone or plugin) is used to monitor the hardware. The problem has been observed with HPE OneView versions 8.7, 8.9, and 9.0.

HPE Article detailing the cause: https://support.hpe.com/hpesc/public/docDisplay?docId=emrna-a00142114enus 

Resolution

HPE has published an article providing a workaround or a permanent resolution, which involves patching HPE OneView to a fixed version. Follow the guidance in the official HPE article.

HPE Article with Resolution/Workaround: https://support.hpe.com/hpesc/public/docDisplay?docLocale=enUS&docId=a00142091enus  

 

 

Additional Information

The communication issues impact the following vCenter services and functionalities:

vSphere Lifecycle Management (vLCM)