JOBP is set to FAULT_OTHER after it was cancelled with AKTX: Program error

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

During an execution of a job that aims to cancel another one, a corrupted MQWP message is being passed along, most probably causing error "AKTX: Program error - Status not found in UC_AKTX"

A workflow fails with U00007049 AKTX: Program error - Status not found in UC_AKTX. ('GENX2/JOBP/M/0/0/0/0') - see details below:

Status            FAULT_OTHER - Start impossible. Other error. 
Last message    U00007049 AKTX: Program error - Status not found in UC_AKTX. ('GENX2/JOBP/M/0/0/0/0')

Environment

Automation Engine 21.x and 24.x

Cause

Defect

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine
Will be fixed in Automation.Engine 21.0.13 - Planned release end January 2025
Will be fixed in Automation.Engine 24.4.0 - Planned release March 2025

Additional Information

Defect ID: DE128048

Defect Title: JOBP is set to FAULT_OTHER after it was cancelled

Defect Public Description: A problem has been solved where an error (U00007049 AKTX: Program error - Status not found in UC_AKTX. ('GENX2/JOBP/M/0/0/0/0')) was created and a JOBP which was in status ENDED_CANCEL was set to FAULT_OTHER.