Error: Unable to find Dynamic Shared Object section configuring Web Agent on Apache

Products

• SITEMINDER
• CA Single Sign On Agents (SiteMinder)

Issue/Introduction

Configuring the Web Agent for Apache on Windows OS, the configurator finds the version installed, but it reports the error about the section of the httpd.conf file:

Warning:

Unable to find Dynamic Shared Object section. Unable to add
"Alias section". Please see the installation guide for how to manually
configure the \{home_apache}\Apache24\conf\httpd.conf file.

 

Environment

Web Agent 12.8 on Apache 2.4.62 on Windows 2022;

 

Resolution

 

1. Revert the Apache .conf file with the out of the box Apache configuration;
2. Run the configurator again, it will update the httpd.conf;
3. Customize the .conf files according to the business requirements.