Fatal error: 11 (volume corrupted)

Products

VMware vSphere ESX 6.x VMware vSphere ESX 7.x VMware vSphere ESX 8.x VMware vSphere ESXi

Issue/Introduction

ESXi does not boot with the error mentioned below.

Loading VMware ESXi

Loading /boot.cfg

Loading b.b00

Loading jumpstrt.gz

Loading useropts.gz

Loading features.gz

Loading k.b00

Warning: uncompressed module k.b00

MD5: XXXXXXXX, size 5702xx

Loading uc_intel.b00

Fatal error: 11 (Volume corrupted)

Environment

VMware vSphere 8.0.x

VMware vSphere 7.0.x

Cause

ESXi Fails to boot when there is corruption in the file system or volume. This can be caused by:

A corrupt ESXi installation ISO
A vendor-provided USB drive or CD/DVD media used for installation is faulty
The boot device, such as a USB Flash Drive or SD Flash Card, that is being installed on is corrupt or faulty

Resolution

To resolve this issue,

Check that your hardware is supported with the ISO being used for installation.
Check the MD5 sum on the ISO used for installation to confirm it is not corrupted
Check with the hardware vendor for hardware failures on the boot media.

Additional Information

Please Download ISO using Broadcom Support Portal and should you need assistance contact Broadcom Support or refer to below steps or refer to KB- VMware vSphere downloads, VMware Converter, OEM custom images, patches and addons in the Broadcom Support Portal for instructions for download.

1. Login to  https://support.broadcom.com/web/ecx 

2. If you have not yet registered, register.

3. Log in with your registered credentials.

4. Use the dropdown next to Username and find “VMware Cloud Foundation”.

5. On the left hand side menu, click My Downloads.

6. In the search bar on the upper right side of the page, enter “VMware vSphere”.

7. Choose “VMware vSphere”. (Do NOT choose vCenter Server, its a trap.)

8. Use one of the options below depending on what type of VC or ESXi download you want.

ESXi Downloads

Full ISOs:

Under the Products Tab, choose the user entitlement for VMware vSphere, (e.g. click on “VMware vSphere – Enterprise”)
Select the major version of vSphere required.
Click "View Group" on the right side of the "VMware vSphere Hypervisor (ESXi)" item.
Use the drop-down in the upper right to choose the desired version.

Patch Builds:

Under the Solutions Tab, choose the user entitlement for VMware vSphere, (e.g. click on “VMware vSphere – Enterprise”)
Select the major version of vSphere required.
Find the desired version of ESXi in the list.